Workshops & consulting
Coming soon. Register your interest.
A curated set of paid workshops and consulting engagements built around the Dual CX framework and the Service Handshake. Small groups, senior rooms, focused on the decisions leaders are actually deferring.
What we're planning
Dual CX for CX leaders
A working session on the four modes, the standard, and the operating decisions your organisation is steadily deferring. Positioned for CX directors and their teams.
Service Handshake implementation
Practical clinic on declaring your AI's authority, scope, and fallback in a way an incoming agent can act on. For architects, product leads, and platform teams.
Mode 3 & 4 field-test workshop
We run a controlled test against your own service surface, then debrief together on what broke, what held, and what to change next. For operators who want evidence.
Dates, formats, and pricing to follow. This page will update as each programme opens for registration.
Register your interest
Tell us what you'd want from a workshop.
Drop your details and we'll be in touch as programmes open. One of the team will follow up personally.